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This document provides a high-level summary of a reference architecture for stateless virtual desktops with VMware View™. By leveraging the tiered storage capability in VMware View to support stateless virtual desktops, organizations can lower costs by about USD $500 per desktop.
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Methods for capturing customer attention and loyalty may have changed over the years, but the basic DNA of business has not - a focus on establishing new customer relationships and retaining existing ones. This paper provides both a business & technology insight into the credit card customer service workflow.
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This whitepaper explains how user virtualization works to span both physical and virtual desktops, allowing you to manage all aspects of the user independent of your method of desktop delivery.
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With real user measurement (RUM), you can measure perceived load time for your users at the exact point of engagement, so you know exactly where to improve performance for better outcomes. In this white paper, get an overview of the business and technical aspects of measuring performance with RUM.
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This white paper provides an overview of the benefits of implementing an Internet-based identity system and explores the similarities, differences and synergies among the top technologies and initiatives available.
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While protecting one's online identity has traditionally been a huge concern for Internet users, consumers and businesses alike are realizing the value of a more open, connected social web. In this white paper, explore three ways that user anonymity can negatively impact ROI for businesses and customer experiences.
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This white paper covers ten key strategies for developers looking to improve the quality and performance of their software through application management (APM) solutions.
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Check out this white paper to learn about a self help password application that can give you a high ROI and free up time to work on more business critical issues.
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This white paper discusses how Mimosa NearPoint can reduce Exchange storage and keep email accessible to end users, without requiring stub files in Exchange.
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The Plantronics UC Toolkit, Adoption FAQ addresses the top questions IT organizations raise to help achieve maximum employee adoption of UC audio devices. Included are responses to vital questions such as “How can I accelerate ongoing and increased adoption rates? How do I measure adoption success? What can I do to show success to management?”
