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This informative white paper introduces an IT service management (ITSM) tool that automates the mapping of applications, infrastructure components, and their dependencies, resulting in a simplified approach to change and configuration management.
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In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
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This paper will describe how Change Data Capture (CDC), a specialized function of data integration, can optimize value in both analytical and operational systems within a data-driven environment. Continue reading this paper to learn more about these ten tips for CDC and learn how to maximize data integration value in analytic operational systems.
WHITE PAPER:
Software license audits bog down operations and can be costly, though the ultimate sacrifice of the audit process is the relationship with customers. View this whitepaper to identify the 4 key triggers for being identified by a vendor for an audit, and how to alter habits to avoid unjust scrutiny.
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This white paper explores the capabilities and benefits that the next phase of application lifecycle management (ALM) must deliver in order to overcome the challenges of application delivery.
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As businesses have instituted internal, industry, and government mandated regulatory compliance, the need for audit data to prove conformity has also become a necessity. Read this white paper to learn how configuration audit and control provides a single, independent source for enforcing and reporting on a change policy across an organization.
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An integrated Application Lifecycle Management (ALM) platform can help your business respond to the difficulty of managing change in its SAP environments, while meeting business demands and keeping costs low. This informative white paper details the various features, tools and processes that can help you achieve more effective lifecycle management.
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This report presents the 2007 results of SAS' annual international benchmark survey on enterprise risk management (ERM) in the financial services industry.
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Enterprise portals involve governance issues that when ignored can lead to an unsuccessful implementation. Read this paper to learn about a holistic approach to defining and implementing an effective governance model for portals in your organization.
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This 4-chapter guide was written specifically for network engineers, offering valuable insight into real-world technologies and processes for implementing centralized management and monitoring of your network infrastructure.
