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This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
WHITE PAPER:
In today's ever-changing times,innovation in business models is a success differentiator for CEOs,as we learned from the IBM 2006 Global CEO Study.
WHITE PAPER:
In this white paper, learn how data mining and statistical analysis can dramatically improve patient care and satisfaction without stretching your budget.
WHITE PAPER:
this white paper demonstrates how, by reforming health care delivery, implementing appropriate technology, and reshaping the medical establishment which supports efficiency and effectiveness, America can provide the best value in health care services for its citizens.
WHITE PAPER:
Read this white paper to learn how to integrate your operations into a new structure acquired through mergers and acquisitions; align your IT operations into a single platform; enhance customer service; increase the productivity of your global workforce; and bolster supply chain efficiency.
WHITE PAPER:
Download this white paper for an extensive summary of The Performance Manager, Proven Strategies for Turning Information into Higher Business Performance, a book that examines the partnership between decision-makers and the people who provide them with information to drive better decisions.
WHITE PAPER:
B2B integration technology, offers powerful and complementary tools and services for seamless business integration and meeting the challenges of global collaboration.
WHITE PAPER:
This paper provides an overview of the major issues that are driving support for care transformation. More importantly, it outlines an approach for achieving value from the IT investments made by health care organizations in support of transformation initiatives.
WHITE PAPER:
This white paper demonstrates how using JBoss Enterprise BRMS, business analysts, developers, and integrators can create and manage rules and events in a single product using a shared set of authoring tools.