WHITE PAPER:
This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives.
WHITE PAPER:
Managing IT infrastructure doesn’t have to be thankless. Nor does it have to be difficult or require tons of overtime.Embracing the Kaseya toolkit allows you to manage your IT assets more efficiently without being a nuisance, helping you to do your part to improve productivity and raise your reputation within the company.
WHITE PAPER:
Access this white paper now to learn more about overall trends in mobility; how enterprise mobility influences the workplace and changes the way in which IT is delivered and consumed; and how to implement mobility in your enterprise.
WHITE PAPER:
This overview of the 2010 IBM Global IT Risk Study uncovers the challenges associated with IT risk, and the steps IT managers and CIOs are taking to better understand, confront and resolve this concern.
WHITE PAPER:
This important resource examines some of the most common challenges that IT pros face when dealing with business users and provides helpful tips for working with them in a way that is beneficial to the organization as a whole.
WHITE PAPER:
How does your company compare to others when it comes to making smart business decisions? Read this paper on the survey of about 200 senior executives and CIOs from across industries to learn where you are ahead or behind your competitors in data-driven decision-making.
WHITE PAPER:
Security information and event management (SIEM) tools offer more than just security. In fact, many organizations overlook some of the most useful aspects of SIEM technology, including fraud prevention and operations management. In this expert resource, discover the value of SIEM tools for four different audiences.