IT Service Industry White Papers

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Infographic: Bridging the Gap Between Business and IT
sponsored by IBM
WHITE PAPER: This infographic illustrates the necessity of integration between business and IT, as well as the fundamental disagreements that exist between the two groups.
Posted: 04 Sep 2014 | Published: 04 Sep 2014

IBM

The Citrix Desktop Transformation Model
sponsored by Citrix
WHITE PAPER: Desktop virtualization initiatives are topping the priority lists of most IT managers. Learn more about this key strategic directive and the steps to getting started in your organization. Download the white paper from ESG now.
Posted: 14 Feb 2011 | Published: 14 Feb 2011

Citrix

IDC Flash: IBM Releases IAM for Mobile, Cloud and Enterprise
sponsored by IBM
WHITE PAPER: Gain insights into IBM's threat-aware IAM solutions focused on enabling identity as the new security perimeter.
Posted: 09 Oct 2014 | Published: 29 Nov 2013

IBM

Embracing the Cloud: Strategies for Hybrid Microsoft SharePoint Deployments
sponsored by AvePoint, Inc.
WHITE PAPER: This white paper discusses the benefits to utilizing SharePoint Online, cloud storage, hybrid management, and the options organizations have for the proper management and governance of their hybrid deployments.
Posted: 21 Feb 2011 | Published: 21 Feb 2011

AvePoint, Inc.

Why Buy Vs. Build Serena Service Manager
sponsored by SERENA Software, Inc.
WHITE PAPER: This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
Posted: 04 Apr 2012 | Published: 04 Apr 2012

SERENA Software, Inc.

Thinking strategically about mobility and enterprise data
sponsored by AppSense
WHITE PAPER: IT professionals face new governance challenges as a result of the transformation of enterprise computing. The demand for mobile productivity is constantly growing, and IT leaders need to find solutions for mobility without sacrificing efficiency or governance.
Posted: 09 Jul 2012 | Published: 09 Jul 2012

AppSense

Outsourcing IT Projects: 12 Success Factors to Consider
sponsored by Rackspace Technology
WHITE PAPER: This guide explores the 12 success factors IT professionals should consider when looking to outsource IT projects to managed hosting or the cloud.
Posted: 10 Nov 2014 | Published: 10 Nov 2014

Rackspace Technology

Taming the Digital Dragon: The 2014 CIO Agenda
sponsored by Gartner
WHITE PAPER: Explore this Gartner report to learn how the CIO and IT management roles are changing to meet rising trends in IT and innovation. Learn what the "digital dragon" is, and how IT teams can leverage innovation and technology change to gain competitive advantage. Read on to learn more.
Posted: 27 Jun 2014 | Published: 27 Jun 2014

Gartner

5 Questions Every IT Department Should Be Able to Answer
sponsored by Salesforce.com
WHITE PAPER: What companies need are agile analytics tools that help users get insights, and help IT maximize its bandwidth and abilities to help reach business goals. Answer these 5 key questions to help IT pros and business users leverage data.
Posted: 19 Nov 2015 | Published: 19 Nov 2015

Salesforce.com

Microsoft Office 365: Strengthening Security, Compliance, and Control
sponsored by Mimecast
WHITE PAPER: This white paper discusses how third party enhancements focused on security, archiving, and encryption can provide more capable, granular services than Microsoft offers in Office 365.
Posted: 12 Jun 2014 | Published: 20 Feb 2014

Mimecast