Electronic Government White Papers

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Electronic Government White Papers (View All Report Types)

Building Solutions For Smarter Governments: Six Ways to Increase Responsiveness, Service Quality, Accountability and Taxpayer Value sponsored by IBM WHITE PAPER: This paper describes how smarter government means making operations and services truly citizen-centric, integrating their service delivery, coordinating programs and allowing a choice of access channels, as well as placing the most needed transactions on the Web. Posted: 21 Jan 2011 \| Published: 21 Jan 2011 TOPICS: Cloud Computing \| Collaboration \| eGovernment \| Government Agencies (U.S.) \| Government Information Security \| SOA \| SOA Governance \| Web Services \| Web Services Architecture

ILOG Solutions for E-Government sponsored by IBM WHITE PAPER: This solution brief explains how IBM ILOG solutions help government agencies accelerate policy implementation, automate key processes, extend legacy systems and reduce development time and risk. Posted: 12 Dec 2010 \| Published: 12 Dec 2010 TOPICS: Application Development \| Application Infrastructure \| Application Server Hardware \| Application Server Software \| Business Process Management \| Business Process Management Software \| Business Processes \| eGovernment \| WebSphere

15 Minute Guide To Case Management sponsored by EMC Corporation WHITE PAPER: In 15 minutes we'll discuss case management, explain why it's important, suggest how it enables connected government, touch on how it can be applied across a variety of case types, discuss the components of a case management solution, and offer deployment guides and suggestions. Posted: 23 Nov 2009 \| Published: 23 Nov 2009 TOPICS: Document Management \| Documentation \| eGovernment \| Enterprise Content Management \| Information Management \| Information Standards \| Information Storage and Retrieval Systems

Information Workplace Platforms: Oracle Vs. Microsoft sponsored by Oracle Corporation WHITE PAPER: Read this white paper to learn about Oracle and Microsoft workplace platforms strengths and weaknesses. Posted: 16 Oct 2008 \| Published: 16 Oct 2008 TOPICS: Business Environment \| Electronic Discovery \| Enterprise \| Enterprise Resource Management \| Financial Services \| ILM \| Information Management \| Middleware \| Vendor Selection

Reduce Federal Infrastructure Risk with Compliance Management and Situational Awareness sponsored by IBM WHITE PAPER: This white paper features holistic information and network security tools that help federal agencies meet strict compliance mandates. Posted: 12 May 2014 \| Published: 31 Jan 2014 TOPICS: Compliance (Systems Operations) \| Compliance Audits \| Data Analytics \| Government Agencies (U.S.) \| Government Information Security \| Governments \| Hardware \| Network Security \| Risk Management \| Security \| Security Best Practices \| Security Infrastructure \| Security Management \| Security Managers \| Security Policies \| Security Systems \| Security Threats \| Software Asset Management \| Vulnerability Management

Asset: Healthcare 2015 and U.S. Health Plans New Roles, New Competencies sponsored by IBM Line of Business WHITE PAPER: The U.S. healthcare system is on an unsustainable path that will force its transformation. Posted: 22 Feb 2008 \| Published: 01 Jan 2007 TOPICS: Customer Service \| Financial Services \| Globalization \| Governments \| Risk Assessment

Why Buy Vs. Build Serena Service Manager sponsored by SERENA Software, Inc. WHITE PAPER: This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider. Posted: 04 Apr 2012 \| Published: 04 Apr 2012 TOPICS: Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Automation \| Business Process Management \| Business Process Management Software \| Business Service Management \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Management \| ITIL

Using Case Management to Empower Employees and transform Customer Service sponsored by Kofax, Inc. WHITE PAPER: This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience. Posted: 24 Aug 2012 \| Published: 24 Aug 2012 TOPICS: Business of Information Technology \| Business Process Management \| CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| IT Best Practices \| IT Management

Evolution Vs. Revolution: Driving B2B Efficiencies Forward with People, Processes and Technology Tools sponsored by SEEBURGER WHITE PAPER: B2B integration technology, offers powerful and complementary tools and services for seamless business integration and meeting the challenges of global collaboration. Posted: 27 Oct 2008 \| Published: 27 Oct 2008 TOPICS: B2B \| Best Practices \| Business Environment \| Business Processes \| ERP \| IT Infrastructure

HIPAA Violations Incur Multi-Million Dollar Penalties sponsored by Absolute WHITE PAPER: In this resource, read about some recent HIPAA breaches that cost the violating parties significant penalties and learn about the measures that can be put in place to help maintain compliance. Posted: 21 Jan 2014 \| Published: 15 Jan 2013 TOPICS: Compliance (Systems Operations) \| Encryption Standards \| Governments \| Health Care Compliance \| Health Care Industry \| Health Care Security \| HIPAA \| Security Audits \| Security Management