Corporate Training White Papers

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Corporate Training White Papers (View All Report Types)

Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience sponsored by Knoa Software WHITE PAPER: This report is the result of a study taken by 87% of IT executives on the best way to manage the service of business critical applications to measure performance at the end-user level. Read this to learn the best practices in performance management. Posted: 09 Sep 2008 \| Published: 09 Sep 2008 TOPICS: Application Performance Management \| Best Practices \| CRM \| Performance Testing \| ROI \| Training \| User Experience

The 7 Deadly Skills of The Perfect Employee sponsored by Skillsoft WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied. Posted: 23 Apr 2012 \| Published: 23 Apr 2012 TOPICS: Certification Programs \| eLearning \| Employee Performance Management (EPM) \| IT Agents \| Training \| Training and Educational Services \| Training Software

Implementing a Telecommuting Program sponsored by Avaya Inc. WHITE PAPER: This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented. Posted: 02 Jun 2008 \| Published: 01 Jan 2008 TOPICS: Authentication \| Contact Centers \| Mobile Workers \| Telecommuting \| Teleconferences \| Training

Virtual Firsthand Training – A New Dimension of SAP® Education sponsored by SAP America, Inc. WHITE PAPER: This paper describes how new virtual learning options from the SAP® Education organization fulfill the requirements of many companies and consultants. Continue reading to learn how they reduce training investments, meet various needs, and offer a flexible learning approach. Posted: 28 Sep 2010 \| Published: 28 Sep 2010 TOPICS: Business Process Automation \| Business Process Management \| Business Processes \| Certification Programs \| Educational Software \| SAP (Product) \| TCO \| Training \| Training and Educational Services \| Training Software

Thinking of Cutting Your Team’s Training Budget? Think Again! sponsored by SAP America, Inc. WHITE PAPER: This paper will explain how education and training programs from SAP are now offered in a wide variety of delivery options to meet the needs of today’s workforce. This paper will also introduce you to the flexible training options now available from SAP, as well as some innovative new offerings just released in the last few months. Posted: 28 Sep 2010 \| Published: 28 Sep 2010 TOPICS: Budgeting \| Business Process Management \| Business Processes \| Educational Software \| IT Management \| IT Managers \| SAP (Product) \| Training \| Training and Educational Services \| Training Software

Four Steps to a Best-Run Business sponsored by SAP America, Inc. WHITE PAPER: This document describes how you can build a strategy to unify and run your business more effectively. Posted: 17 Sep 2008 \| Published: 17 Sep 2008 TOPICS: Business Architectures \| Business Continuity Planning \| Business Development \| Business Intelligence \| Globalization \| Localization \| Procurement \| Spreadsheets \| Training

The key to Effective EHR Change Management sponsored by HP & Intel® WHITE PAPER: There are many factors to consider when rolling out an EHR implementation, and one of the most important is getting your people behind the change. This paper provides insight into where your staff may be in terms of resistance to or support for a new EHR system, and the necessary tools, training and support to transition successfully. Posted: 01 Aug 2013 \| Published: 15 Sep 2011 TOPICS: ARRA \| Change Management \| Data Migration \| EHR (Electronic Health Records) \| Health Care Compliance \| Health Care Industry \| HITECH \| Training

Measuring End User Susceptibility and Defenses Against Phishing Attacks with CORE Insight sponsored by Core Security Technologies WHITE PAPER: This white paper contains critical information about spear phishing and how to prepare your users and systems from falling for these targeted attacks being masked as trustworthy content. Posted: 11 Oct 2013 \| Published: 11 Oct 2013 TOPICS: Cybersecurity \| Endpoint Security \| Hackers \| Network Security \| Phishing \| Risk Management \| Security \| Security Best Practices \| Security Management \| Security Managers \| Security Systems \| Security Threats \| Training \| Vulnerability Management

Top 10 Skills in Demand in 2010 sponsored by Global Knowledge WHITE PAPER: In the Global Knowledge/TechRepublic 2010 Salary Survey, conducted at that end of last year, one of the questions put to respondents was "What skill set will your company be looking to add in 2010?" Here's the complete list, with the No. 1 skill listed being in the highest demand. Posted: 25 Jan 2010 \| Published: 25 Jan 2010 TOPICS: Business Process Management \| Careers \| Cloud Computing \| Database Management \| Desktop Computer Support \| IT Managers \| IT Workforce \| Project Management \| Security Managers \| Training \| Training and Educational Services \| Web Development

IBM Cognos Learning Assessment sponsored by IBM WHITE PAPER: This white paper introduces a customized learning assessment work package that extends the value of one business intelligence and performance management platform by teaching your business users the skills they need to drive success. Posted: 15 Jan 2014 \| Published: 31 Mar 2009 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| Business Performance Management \| Data Analytics \| Data Management \| Data Management Software \| Data Mining \| Data Mining Software \| Training \| Training and Educational Services \| Training Software