WHITE PAPER:
By reading this short white paper you will gain the knowledge you need to implement a successful customer service system. You will learn best practices for enhancing your customers experience and why cross pollinating your organization can be very helpful.
WHITE PAPER:
This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
WHITE PAPER:
IT budgets are not expected to recover anytime soon, so companies need to adjust to the reality of using fewer resources to deliver business services. This white paper explains how you can accomplish this seemingly impossible objective by running your critical workloads on Linux.
WHITE PAPER:
This exclusive paper examines how cloud collaboration technologies can help your organization overcome some of the common communication challenges faced today.
WHITE PAPER:
Read this white paper to learn about Oracle Exalogic Elastic Cloud, an Engineered System consisting of software, firmware, and hardware designed to meet the highest standards of reliability, serviceability and performance.
WHITE PAPER:
A successful UC rollout should test voice performance -- and video, if applicable -- before and after deployment. In this expert e-guide, Irwin Lazar of Nemertes Research, explains how organizations can minimize operational costs and maximize user satisfaction with proactive unified communications management and testing before and after deployment.
WHITE PAPER:
This white paper highlights the 5 major factors that affects call quality, and offers a solution for these issues to ensure a top quality call experience.
WHITE PAPER:
Read this white paper for an examination of a new software development language and technology called SequenceL, as well as a description of how it works, why there is a need for it and how well it performs in parallel environments.
WHITE PAPER:
this comprehensive white paper gives insight into an innovative server-based application that provides powerful centralized administration capabilities for thin client devices running HP software
