Customer Call Center Management Multimedia

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Customer Call Center Management Multimedia (View All Report Types)

The Secret Recipe: Transforming Best-In-Class Contact Centers sponsored by Talkdesk WEBCAST: Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help. Posted: 27 Aug 2019 \| Premiered: Aug 27, 2019 TOPICS: Call Center Management \| Call Center Software \| Call Centers \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Customer Service

Visa Desjardins Provides a Differentiated Customer Experience sponsored by Genesys WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment. Posted: 16 Sep 2013 \| Premiered: Feb 27, 2013 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Service \| Customer Support Software

Unified Communications sponsored by CDW Corporation WEBCAST: Integrate multiple communication networks into a single, unified system to enable more effective communication and collaboration with staff, partners, and customers. Posted: 27 Jul 2010 \| Premiered: Jul 27, 2010 TOPICS: Call Center Management \| Collaboration \| Email \| Instant Messaging \| Telephony Systems \| Unified Messaging \| Voice Mail Software \| VoIP \| Web Conferences

Control your automated processes with Beta Systems' _beta job\|z sponsored by Beta Systems VIDEO: Orchestrating jobs in a bi-model IT system come with great challenges. Tune into this video to learn how to control your automated processes across all relevant platforms while saving costs at the same time. Posted: 04 Nov 2021 \| Premiered: 29 Apr 2020 TOPICS: Asset Management Services \| CIOs \| Systems Management \| Systems Management Services \| Systems Management Software

Securing the Enterprise in a DevOps World: Keynote & Panel sponsored by Veracode, Inc. WEBCAST: Watch this roundtable discussion about the pitfalls and successes of the DevOps initiative organizations run into and much more. Posted: 17 Jan 2018 \| Premiered: Jan 17, 2018 TOPICS: IT Management

Experience Dynamic Endpoint Threat Defense sponsored by McAfee, Inc. VIDEO: Simplify your system and stay ahead of advanced threats with a collaborative framework that shares threat intelligence. Posted: 10 May 2017 \| Premiered: 10 May 2017 TOPICS: IT Management

Putting Managed File Transfer in Perspective sponsored by IBM WEBCAST: Think about these two themes as you adapt your managed file transfer initiatives to grow with current technology trends. Posted: 20 Jan 2017 \| Premiered: Jan 20, 2017 TOPICS: IT Management

Disaster Recovery-as-a-Service to the Rescue sponsored by Hewlett-Packard Enterprise VIDEO: Learn how Veritas and HPE closed disaster recovery gaps with systems that quickly restore operations at a low cost. Posted: 22 Dec 2016 \| Premiered: 22 Dec 2016 TOPICS: IT Management

POWER8 Cost Savings Estimator sponsored by IBM WEBCAST: See how much you can save. Posted: 06 Apr 2017 \| Premiered: Apr 6, 2017 TOPICS: IT Management

Your Chance to Get It Right: Five Keys to Building AppSec into DevOps sponsored by Veracode, Inc. WEBCAST: Watch this webcast to learn five key factors of building code securely from the beginning. Posted: 17 Jan 2018 \| Premiered: Jan 17, 2018 TOPICS: IT Management