Computer Systems Management White Papers

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Adopting ITSM Technology to Support ITIL Initiatives
sponsored by ServiceNow
WHITE PAPER: Discover how Yale University used new ITSM technology and ITIL best practices to deliver world-class IT services.
Posted: 19 May 2014 | Published: 07 May 2013

ServiceNow

IBM Systems Director: Optimized and simplified management of IT infrastructures
sponsored by IBM
WHITE PAPER: This resource presents a new solution that is essential to bridge the gap between the daily reality of the IT manager and the strategic goals of the organization.
Posted: 15 Jul 2013 | Published: 15 Oct 2011

IBM

Intel IT’s Data Centre Strategy for Business Transformation
sponsored by Intel
WHITE PAPER: To keep pace with your peers and position your organisation for the future, you must continuously update your data centre. This white paper explains how one company refined their IT transformation strategy to improve the quality, speed, and efficiency of their business services. Explore their key objectives and best practices for success here.
Posted: 17 Feb 2012 | Published: 01 Dec 2011

Intel

Dimensional Research - Uncovering the Business Value of IT Service Management
sponsored by Hewlett Packard Enterprise
WHITE PAPER: The rapidly changing world of IT can be tough to adapt to, especially with further decentralization via the cloud. This white paper highlights IT service management and how it can increase your business efficiency.
Posted: 26 Nov 2013 | Published: 31 Dec 2011

Hewlett Packard Enterprise

City of Inglewood
sponsored by Micro Focus
WHITE PAPER: Access this white paper to discover how one city migrated from their aging mainframe to a Windows platform. Learn how your organization can save on maintenance costs and increase operational efficiency by making a similar move.
Posted: 14 May 2012 | Published: 14 May 2012

Micro Focus

How a Center of Excellence Can Boost Automation Benefits
sponsored by BMC-Accenture
WHITE PAPER: Today’s organizations are looking towards automation as a way to reduce costs and improve efficiency. Automation can help reduce capital expenditures by enabling businesses to retire administrative applications. It also minimizes risks and lowers labor costs. Access this resource to learn more about what automation can do for your company.
Posted: 13 Jan 2012 | Published: 13 Jan 2012

BMC-Accenture

Cisco Tidal Intelligent Automation Solution for SAP System Refresh
sponsored by Cisco Systems, Inc.
WHITE PAPER: By simplifying and making system refresh execution consistent, automation can decrease the potential for errors inherent in standard approaches. Read this paper to discover an automation solution that can be used for traditional SAP systems as well as SAP’s Business Warehouse (BW).
Posted: 23 Nov 2011 | Published: 31 Dec 2010

Cisco Systems, Inc.

The Complete Guide to Log and Event Management
sponsored by Novell, Inc.
WHITE PAPER: This white paper will provide you with the information you need to purchase an Event and Log Management soutions. This paper outlines both the upside and downside to using both these services sepearte and together.
Posted: 11 May 2011 | Published: 11 May 2011

Novell, Inc.

General Introduction to Microsoft® Exchange Server 2010 Sizing
sponsored by Dell EMC and Microsoft
WHITE PAPER: Review this white paper to explore the latest architectural improvements in Exchange Server 2010 along with the sizing and server role considerations for this upgrade. In addition, learn more about deployment models and example hardware options.
Posted: 11 Apr 2013 | Published: 11 Apr 2013

Dell EMC and Microsoft

Enhanced Cloud Security with HyTrust and VMware
sponsored by Intel
WHITE PAPER: Many organizations today are eager to adopt cloud computing, yet recent cloud surveys cite that security, control, and IT compliance are primary issues that are slowing down the adoption of cloud computing. This resource is tailored to assist security administrators with design, validation and utilization of cloud implementations.
Posted: 04 Oct 2011 | Published: 04 Oct 2011

Intel