WHITE PAPER:
Explore how VoIP can expose your organization to numerous risks and uncover why traditional firewalls often cannot thwart the many challenges VoIP presents.
EBOOK:
This e-book provides a roadmap for building a unified communications business case and offers practical strategies for implementing short-term projects with long-term payback, establishing metrics for ROI evaluation, and setting the stage for adoption of richer collaboration capabilities in the future.
WHITE PAPER:
Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not
optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.
EGUIDE:
This expert e-guide uncovers the benefits of mobile UC, best practices for implementing fixed mobile convergence and mobile UC solutions as well as products that will make the execution easier.
WHITE PAPER:
This white paper highlights how IT professionals can continually raise the business value of telepresence and what you should consider when implementing your visual collaboration strategy.
WHITE PAPER:
Discover how a medical clinic slashed its phone service costs, improved security and service, and added four satellite offices without adding any more IT support.
TRIAL SOFTWARE:
OpManager helps IT admins quickly identify & resolve network performance problems using built-in troubleshooting tools and provides a single console for monitoring servers (physical & virtual), applications, network devices, bandwidth, WAN links, VoIP etc.
WHITE PAPER:
With Microsoft Unified Communications businesses can simplify management and maximize budget and resources. You can consolidate costly third-party solutions and avoid capital investments.
EBOOK:
In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
