WHITE PAPER:
Network performance problems bring everyone down. They drain productivity, spirits, and profits. But your IT resources and budget are limited. Really, what can you do? Read this paper to find out how to take control with a managed switch.
PRESENTATION TRANSCRIPT:
Recent rulings around Net Neutrality and Lawful Intercept are enabling service providers to take more control over the applications running on their networks. But, due to Facebook and Twitter, operators are struggling to test these policies.
WHITE PAPER:
Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more!
WHITE PAPER:
HP Insight Dynamics - VSE provides a single toolkit that helps in accelerating complex technology projects and simplifying daily operations.
WHITE PAPER:
This white paper highlights the 5 major factors that affects call quality, and offers a solution for these issues to ensure a top quality call experience.
WHITE PAPER:
In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.
DATA SHEET:
Successful adoption of service oriented architecture (SOA) as an IT strategy does not in of itself guarantee business results. Effective SOA governance is essential to achieving measurable, sustainable business value. This data sheet showcases key features and benefits of Oracle's SOA Governance Solution.
EGUIDE:
This expert e-guide from SearchDataCenter.com is designed to help IT pros maintain efficiency without compromising service quality. Gain insight into how change management can free up time while improving availability and explore ten considerations for implementing this essential process.
WHITE PAPER:
This paper outlines the best practices for collecting network and application performance information over MPLS enabled wide area networks by using the nGenius Solution's Site Monitoring feature to monitor traffic flows destined for remote sites.
WHITE PAPER:
Converged services are being deployed extensively in enterprises to take advantage of the advances in IP-based voice, data and video service offerings.
