Information Technology Infrastructure Library Reports

ITOps & service management: The state of play in APAC
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide on ITSM in APAC, find out how to keep IT operations running to empower a remote workforce, the advantages of cloud-based service management tools and how one Australian company is managing IT incidents amid a shorter development lifecycle.
Posted: 08 Feb 2021 | Published: 22 Jul 2020

TechTarget ComputerWeekly.com

E-Guide: Best practices and considerations to ensure help desk management success
sponsored by SysAid Technologies
EGUIDE: This e-guide from SearchDataCenter.com explains why it is essential analyze the performance of your service desk to ensure optimal results. Gain expert insight into how to improve IT help desk services with vendor support. And find out how to help staff be more productive by providing them with extra support.
Posted: 20 Apr 2011 | Published: 20 Apr 2011

SysAid Technologies

How to Yield the Benefits of Converged Infrastructure
sponsored by Dell, Inc. and Intel®
EGUIDE: Is converging corporate infrastructure—to eliminate siloed servers, storage, data and processes—worth the risk of potential vendor lock-in? Discover how to yield maximum benefit from implementing converged infrastructure in your data center, as well as learn CI implementation best practices.
Posted: 23 Jun 2016 | Published: 21 Jun 2016

Dell, Inc. and Intel®

Gartner IT Financial, Procurement & Asset Management Summit 2013
sponsored by Gartner
BROCHURE: This brochure outlines the Gartner IT Financial, Procurement & Asset Management Summit 2013, a conference that aims to help you destroy legacy costs and create value from new technologies and trends. View now to learn more!
Posted: 19 Jul 2013 | Published: 19 Jul 2013

Gartner

Expand Your Services and Your Bottom Line
sponsored by LabTech Software
EBOOK: To remain relevant in the world of IT today, you need to think big. Access this e-book today, which introduces six must-have services that will boost your bottom-line and provide far-reaching benefits to your clients.
Posted: 31 Jan 2014 | Published: 21 Jan 2015

LabTech Software

Solving Scripting Problems with Technology: The Limitations of Scripting in a Complex Business Environment
sponsored by Network Automation, Inc
WHITE PAPER: This paper explains that as automation tools continue to evolve in a quest to deliver the most comprehensive set of automated capabilities, the notion of writing scripts will be rendered anachronistic. Continue reading to learn more about the shift from scriping to dynamic, intelligent process automation.
Posted: 27 Oct 2010 | Published: 27 Oct 2010

Network Automation, Inc

Improve IT Visibility, Avoid Change Failures
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This informative white paper introduces an IT service management (ITSM) tool that automates the mapping of applications, infrastructure components, and their dependencies, resulting in a simplified approach to change and configuration management.
Posted: 02 Jun 2014 | Published: 31 Dec 2012

Hewlett Packard Enterprise

Adopting ITSM Technology to Support ITIL Initiatives
sponsored by ServiceNow
WHITE PAPER: Discover how Yale University used new ITSM technology and ITIL best practices to deliver world-class IT services.
Posted: 19 May 2014 | Published: 07 May 2013

ServiceNow

In-house Network Test Labs and SDN Switching Assessment
sponsored by Juniper Networks, Inc.
EGUIDE: Keeping an in-house network test lab up to date requires considerable expertise. Learn how to avoid the complexity of maintaining an internal lab by utilizing a virtual test environment. Additionally, learn how expert bloggers assess SDN switching at UNH InterOperability Laboratory.
Posted: 15 Nov 2016 | Published: 11 Nov 2016

Juniper Networks, Inc.

Equipped with the Proper Management Strategies, See IT Downtime Decrease
sponsored by Blue Medora
EGUIDE: This expert e-guide offers three essential strategies to ensure IT workers are proactively managing your IT infrastructure, rather than spending the majority of their time reacting to problems as they arise. Also, learn about the most popular IT performance management infrastructures, and how they can be affecting the service of your enterprise.
Posted: 11 Jan 2017 | Published: 11 Jan 2017

Blue Medora