WHITE PAPER:
This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.
WHITE PAPER:
Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure.
EBOOK:
Unified Communications and the contact center were once perceived as different, but these two business functions and technologies are linked. Today's IT and contact center architects can leverage UC applications capabilities and integrate Session Initiation Protocol (SIP) and SIP trunking to create more proactive and reactive customer service.
EGUIDE:
This expert guide from SearchUnifiedCommunications.com highlights how you can best use SIP trunking to reduce costs, focusing on two methods that are not commonly practiced.
WHITE PAPER:
Businesses that use voice over IP (VoIP) service and IP phones gain many advantages. No wonder desktop IP phones are used by more than a third of small and medium-sized businesses surveyed in Europe and North America. Continue reading to learn more and discover how to make the best investment through seven key questions.
EGUIDE:
The benefits of unified communications are apparent to network managers, but how can you figure out the value it will add to your organization?
WHITE PAPER:
Access this whitepaper to learn more about unified communications in the workplace and how your company can transform your voice, video, and collaboration infrastructure.
WHITE PAPER:
Uncover analysis of the findings in two surveys revealing workers’ attitudes about employee engagement, productivity, and communication technologies.
PRESENTATION TRANSCRIPT:
Get a holistic view of the potential costs and savings associated with SIP trunk consolidation. Uncover actual costs and savings models, a review of key technical considerations, primary design considerations, and a discussion of a holistic architecture that can take you from SIP trunking to UC easily and economically.
