ITSM Reports

Trend Watch: CIO trends
sponsored by TechTarget ComputerWeekly.com
EZINE: In this handbook, focused on CIO trends in the Asia-Pacific region, Computer Weekly looks at predictions for 2023, how the Australian Red Cross managed a donation surge, Mondelez's digital transformation and Singapore's public sector IT strategy.
Posted: 19 Jan 2023 | Published: 19 Jan 2023

TechTarget ComputerWeekly.com

ITOps & service management: The state of play in APAC
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide on ITSM in APAC, find out how to keep IT operations running to empower a remote workforce, the advantages of cloud-based service management tools and how one Australian company is managing IT incidents amid a shorter development lifecycle.
Posted: 08 Feb 2021 | Published: 22 Jul 2020

TechTarget ComputerWeekly.com

The Modern Approach to ITSM: Autonomy With Alignment
sponsored by Atlassian
ESG SHOWCASE: According to recent Enterprise Strategy Group (ESG) research, writes Senior ESG Analyst Jon Brown, 98% of organizations using traditional ITSM models report significant challenges. Read this ESG Showcase to consider, instead, the anatomy of modern ITSM and gain guidance on implementation next steps.
Posted: 22 Aug 2023 | Published: 22 Aug 2023

Atlassian

Evolving IT from a Support Role to a Business Partner
sponsored by Ensono Limited
ESSENTIAL GUIDE: In this E-Guide, find out how CIOs and IT leaders are taking measures towards transitioning their IT teams into valuable members of the business. Plus, learn how modern ITIL frameworks can take this transition a step further.
Posted: 03 Sep 2018 | Published: 03 Sep 2018

Ensono Limited

Where the 'Edge' and the Cloud Collide: Lessons Learned from Public Cloud Deployment and IoT
sponsored by Hewlett Packard Enterprise
EGUIDE: As lock-in concerns become less prevalent, public cloud adoption continues to rise; however, organizations find that some workloads are best left in-house. Discover the boons and challenges associated with public cloud deployment, and additionally learn how to leverage it to eliminate latency and increase response times for IoT apps.
Posted: 24 Oct 2016 | Published: 19 Oct 2016

Hewlett Packard Enterprise

Artificial intelligence in ITSM: Finding the right tools for you
sponsored by TechTarget ComputerWeekly.com
EGUIDE: AI functionality is poised to be a game-changer in the ITSM world. But before exploring the possibilities for AI in ITSM, it's important to first understand what AI is - and what it is not.
Posted: 13 Feb 2020 | Published: 13 Feb 2020

TechTarget ComputerWeekly.com

What to Expect from Emerging Data Center Trends for the Upcoming Years and How to Benefit from Them
sponsored by Colt Data Centre Services
EGUIDE: This expert eGuide predicts upcoming data center changes as well as which trends to pay close attention to and how they can benefit your enterprise. Also, gain insight on some of the challenges that these new trends can present, and ways to overcome them.
Posted: 21 Sep 2016 | Published: 20 Sep 2016

Colt Data Centre Services

Keeping Track of Your Software Contracts
sponsored by Miro Consulting, Inc.
EGUIDE: In the following e-guide, learn key business practices that will ensure your company is properly sorting through software licensing complexities. Read on to uncover exclusive insights on how to choose the correct software provider while also managing software costs.
Posted: 08 Jul 2016 | Published: 05 Jul 2016

Miro Consulting, Inc.

AIOps in the Real World
sponsored by ServiceNow
ESSENTIAL GUIDE: Since the introduction of AIOps platforms, IT professionals have been drooling over their promised capabilities, especially when it comes to root cause analysis. Thanks to early adopters, we can find out how these platforms work firsthand. Jump inside this E-Guide to learn more.
Posted: 29 Apr 2019 | Published: 26 Apr 2019

ServiceNow

ITIL and ITSM: How IT is becoming more service-oriented
sponsored by TechTarget ComputerWeekly.com
EGUIDE: effectively built, the IT Infrastructure Library (ITIL). We explore how ITSM is being changed by machine learning, how it can be used in the cloud and the datacentre, and the role ITIL could play in digital business transformation.
Posted: 03 Jul 2020 | Published: 03 Jul 2020

TechTarget ComputerWeekly.com