INFOGRAPHIC:
The 2023 Computer Weekly/TechTarget salary survey asked IT professionals around the world to share information about their salaries – take a look to find out how your salary compares to your peers, by job seniority, age, company size and gender.
CASE STUDY:
The IT department of T-Com Human Resources was faced with the challenge of training 140,000 employees to perform reporting processes for their own business travel as quickly as possible. Read this case study to find out how T-Com found their way to datango in their search for a customizable context sensitive online help system.
WHITE PAPER:
This white paper will discuss the impact of Tier 1 systems on IT departments in terms of ongoing maintenance, demonstrating that Tier 1 systems make many IT tasks easier, ranging from new-report generation to user training to upgrade management.
WHITE PAPER:
Well-trained users are more productive and more successful in carrying out their roles. This whitepaper looks at what companies can do to build custom training and documentation.
EZINE:
Read in this issue how Philippine Long Distance Telephone Company (PLDT), has implemented a big data analytics environment, delivering invaluable behavioural insights for its capacity planning.
PRESS RELEASE:
AMD was named to CRN's 2011 Partner Programs Guide for its AMD Fusion Partner Program (FPP). CRN's Partner Programs Guide recognizes vendors with robust partner programs or products that provide the best possible partnering elements for channel success.
EGUIDE:
In the first year of EHR implementation, a small group practice can expect to pay about $120,000 per physician. That total includes productivity losses, training and network upgrades. This e-guide provides a real-world view of EHR costs and offers advice for reducing them.
EZINE:
Organizations are faced with the double challenge of having to secure a growing volume of endpoints, and dealing with an increasing number of security threats.
WHITE PAPER:
This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
