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2009 Encryption and Key Management Industry Benchmark Report
sponsored by Thales
Analyst Report: | Posted: 27 Jan 2010
Published:20 Oct 2009
Summary: The second annual Encryption and Key Management Industry Benchmark Report investigates how IT security managers are addressing these challenges and provides recommendations to help you reassess your strategy in light of the new data protection imperative.
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A Standard Approach to Process Documentation - Vendor Webcast
sponsored by Lombardi Software
Webcast: | Posted: 21 Dec 2009
Premiered:Available On Demand
Speaker:  Rachel Pace-Maron, Director of Operations Support Service, PRC
Summary: Rachel Pace-Maron, Director of Operations Support Service at PRC, was asked to document, standardize and communicate all of her company's processes to help improve business processes across 15 domestic and 5 international call centers. Listen as Rachel shares her experience and covers key learnings.
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eDiscovery Compliance and Its New Requirements:  The IT Manager’s Guide to 100% Compliance
sponsored by Symantec Hosted Services
White Paper: | Posted: 03 Mar 2010
Published:03 Oct 2009
Summary: Email is discoverable and may be used as evidence in court. The US federal court system clarified eDiscovery rules and requirements with the amended Federal Rules of Civil Procedure (FRCP). Some 30 states and Canada’s provincial courts have followed suit. Learn more about eDiscovery challenges imposed by North American regulations in this paper.
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How to Use the Six Laws of Persuasion during a Negotiation
sponsored by Global Knowledge
White Paper: | Posted: 10 Dec 2008
Published:01 Oct 2006
Summary: Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations.
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Making the Case for BPM in 2010 - Vendor Webcast
sponsored by Lombardi Software
Webcast: | Posted: 21 Dec 2009
Premiered:Available On Demand
Speaker:  Jim Rudden, Vice President of Marketing, Lombardi
Summary: How do you get people to listen to you and place BPM at the top of the budget priority list? Well, start with the fact that the majority of customers report a better than 100% ROI in under one year. We have some more ideas for you.
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Preparing for e-discovery: The litigator and the information professional responsibilities
sponsored by Hewlett-Packard Company
White Paper: | Posted: 02 Feb 2010
Published:02 Feb 2010
Summary: This paper reviews e-discovery scenarios where Legal and IT must be in collaboration including understanding both sets of requirements and responsibilities, and managing the e-discovery process. It also outlines collaboration action steps for Legal and IT to follow which ensure regulatory compliance and reduced costs and risk of ediscovery.
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Relationship Between Employment and GDP Growth and the Impact on IT Operations
sponsored by Hewlett-Packard Company
White Paper: | Posted: 15 Jan 2010
Published:15 Jan 2010
Summary: To help companies form their 'down economy' contingency plans, IDC performed an analysis of past recoveries from economic recessions to find out the type of impact these recoveries had on companies and what the implications are on IT operations and ongoing support. This paper gives the details.
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Running and Optimizing IT: A Best Practice Approach
sponsored by SAP America, Inc.
White Paper: | Posted: 05 Jun 2009
Published:02 Jun 2009
Summary: The results of this survey show that the highest priorities are focused not on technology but on the ability of IT to deliver services that provide value for customers and end users.
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Striking a Balance: Controlling E-Discovery by Combining In-House Resources with Outsourced Experts
sponsored by FTI Technology
White Paper: | Posted: 15 Jan 2010
Published:12 Jan 2010
Summary: Rather than relinquish control of e-discovery to experts and their firms, in-house legal teams and their executives are trending toward retaining control of decision-making and acting as collaborative partners throughout the life cycle of a particular matter.
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Support Services: Driving IT and Business Efficiency
sponsored by Hewlett-Packard Company
White Paper: | Posted: 15 Jan 2010
Published:14 Oct 2009
Summary: In this paper Matt Healey, research manager of IDC's Software and Hardware Support Services program, shares his thoughts on the economy, its prospects for recovery, and how it relates to support services and driving IT and business efficiency.
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Ten Ways Hackers Breach Security
sponsored by Global Knowledge
White Paper: | Posted: 09 Feb 2007
Published:01 Jan 2007
Summary: Hacking, cracking, and cyber crimes can wreak havoc on an organization. This white paper discusses ten common methods hackers use to breach your existing security, and what you can do to protect yourself.
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The Massachusetts Data Protection Law
sponsored by SearchSecurity.com & SearchCompliance.com
eBook: | Posted: 18 Jun 2009
Published:18 Jun 2009
Summary: Massachusetts businesses facing down MA 201 CMR 17.00 can meet the challenge with preparation and execution. Read this e-book to learn more about important topics such as identity theft, data breach prevention, mandatory encryption, and getting ahead of the game where Massachusetts data protection law is concerned.
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The Performance Manager: Turning Information Into Higher Business Performance
sponsored by IBM
White Paper: | Posted: 20 Jul 2009
Published:14 Feb 2008
Summary: Download this white paper for an extensive summary of The Performance Manager, Proven Strategies for Turning Information into Higher Business Performance, a book that examines the partnership between decision-makers and the people who provide them with information to drive better decisions.
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