EGUIDE:
Workforce management (WFM) applications are among the most important productivity tools in contact centers. In this e-guide, learn how to incorporate WFM software into your broader HR landscape, and how to achieve maximum productivity with WFM.
WHITE PAPER:
To maximize company performance, you need the best talent – and the best talent comes from superior recruiting. This resource counts down 10 must-have metrics and benchmarks for better recruiting.
WHITE PAPER:
This resource explores the future of talent recruitment, retention, and management, and offers insight to help you keep up with changes in the workforce.
WHITE PAPER:
In this report from DMG consulting, discover a framework and methodology for transforming your back-office operations to drive higher quality and lower costs. You'll learn how workforce optimization (WFO) tools can improve the productivity and visibility of your operations, as well as tackle six common back-office challenges.
WHITE PAPER:
Access the following white paper to uncover how the right cloud-based technology can help you simplify managing you're your people as well as building the best talent possible.
EGUIDE:
Explore this expert e-guide in which Yvette Cameron, Research Director at Gartner, weighs in on the leading vendors in the talent management space, and learn 5 steps to guide your selection process.
EGUIDE:
How do you know if you need talent management tools? In this expert e-guide, learn more about how to evaluate your HR needs through 3 key drivers of HR tools.
EGUIDE:
Human capital management (HCM) has experienced several incarnations since HR assumed greater corporate and workforce responsibilities. The most reason versions are often infused with AI, analytics, and mobile capabilities. Download this expert guide to learn how HR leaders are using these technologies to improve employee experience.
