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Computer Weekly – 9 June 2020: How retailers are staying connected during their coronavirus shutdown sponsored by TechTarget ComputerWeekly.com EZINE: In this week's Computer Weekly, we look at how the hard-hit retail sector has turned to technology to stay connected during the coronavirus lockdown. Our latest buyer's guide examines best practice in data quality. And we look at how remote working affects software development teams. Posted: 08 Feb 2021 \| Published: 09 Jun 2020 TOPICS: CIOs \| Collaboration \| Collaborative Applications Software \| Cybersecurity \| Data Management \| Data Management Software \| Retail Channels \| Retail Trade Industry \| Software Development Life-Cycles \| Software Development Methodologies \| Software Development Tools \| Unified Messaging Systems \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Systems

How retailers can manage customer data collection to decrease fraud sponsored by SonicWALL EGUIDE: This expert Q & A session explores the challenges retailers face as they increase data collection to combat fraudulent returns and policy abuse in today’s struggling economy. Find strategic advice on how retailers can cut down on fraud and determine the necessary tools and processes that must be in place to protect customer identities. Posted: 07 Mar 2011 \| Published: 07 Mar 2011 TOPICS: Customer Data Management \| Customer Privacy \| Data Collection \| Data Security \| Fraud Protection \| Payment Card Industry \| Retail Trade Industry

Delivering Omni-Channel Shopping: Using Information Management and Analytics in Consumer Industries and Retail sponsored by Hewlett-Packard Enterprise WHITE PAPER: This resource examines the data-oriented trends affecting consumer industries and retailers, and evaluates next-generation analytics strategies that are driving success. Posted: 17 Dec 2013 \| Published: 28 Feb 2013 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| Channel Management \| Consumer Market \| CRM \| CRM Analytics \| CRM Analytics Software \| Customer Interaction Services \| Customer Service \| Customer Support Software \| Retail Channels \| Retail Trade Industry

Turning Shoppers into Advocates: The Customer Focused Retail Enterprise sponsored by IBM Line of Business WHITE PAPER: While retailers are heeding the daily drumbeat of pundits on the importance of focusing on the customer experience, a gap remains between what retailers are delivering and what shoppers expect. Posted: 18 Jul 2007 \| Published: 01 Dec 2006 TOPICS: Channel Management \| CRM \| Customer Satisfaction \| Market Segments \| Marketing \| Retail Trade Industry \| User Experience

Mobile NFC in Retail sponsored by TechTarget ComputerWeekly.com ESSENTIAL GUIDE: This report from the GSMA explains the opportunities for NFC Mobile communications in retail. Posted: 09 Nov 2012 \| Published: 01 Nov 2012 TOPICS: Mobile CRM \| Mobile Payments \| Payment Card Industry \| Payment Card Industry Data Security Standard \| Payment Card Industry Data Security Standard Compliance \| Payment Processing \| Retail Trade Industry \| Smart Appliances \| Smart Phones

Why Advocacy Matters to Grocers: Surveyed Consumers Give Retailers Food for Thought sponsored by IBM WHITE PAPER: Grocers can pursue customer-focused initiatives and investments with greater precision and success by concentrating on customer advocacy. This paper discusses the attitudes and behaviors that can do improve the level of advocacy among customers. Posted: 14 May 2008 \| Published: 01 Sep 2007 TOPICS: Customer Data Integration \| Customer Data Management \| Customer Interaction Services \| Customer Profiles \| Customer Satisfaction \| Customer Service Best Practices \| Data Centers \| Demographic Profiles \| Food and Beverage Industry \| Retail Channels \| Retail Trade Industry \| Supply Chains

Computer Weekly – 22 January 2013: Technology takes off at Heathrow Terminal 2 sponsored by TechTarget ComputerWeekly.com EZINE: In this week's Computer Weekly, we go behind the scenes at the building of Heathrow's high-tech Terminal 2 and hear from its CIO about the IT innovations. John Lewis saw 44% online sales growth over Christmas – we find out how the IT team delivered. And News International talks about moving its IT to Amazon's public cloud. Read the issue now. Posted: 21 Jan 2013 \| Published: 22 Jan 2013 TOPICS: CIOs \| Cloud Computing \| Retail Trade Industry \| Software as a Service \| Web Development Tools

Case Study: KFC POS System Serves Great Service sponsored by Toshiba CASE STUDY: KFC, the global fast food chain, was upgrading to a new software platform, and they needed to upgrade its existing point-of-sale (POS) equipment that would support the new software regulations. In this brief case study, find out which POS system KFC ultimately chose, and discover the benefits they experienced from the hardware upgrade. Posted: 09 May 2014 \| Published: 31 Dec 2013 TOPICS: CRM \| Customer Loyalty \| Customer Retention \| Hardware \| POS \| Retail Trade Industry

CW Europe – Forecast: Cloudy with Dry Spells sponsored by TechTarget ComputerWeekly.com EZINE: In Europe cloud is restricted and hybrid setups make use of local compute and storage. Posted: 09 Feb 2016 \| Published: 08 Feb 2016 TOPICS: Cloud Archive \| Cloud Backup \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Data Storage \| Flash Erasable Programmable Read Only Memory \| Flash Memory \| Flash Read Only Memory \| IT Outsourcing Services \| IT Services \| Retail Channels \| Retail Trade Industry \| Storage Appliances \| Storage Architectures \| Storage Best Practices \| Storage Capacity \| Storage Consolidation \| Storage Controllers \| Storage Devices \| Storage Efficiency \| Storage for File Virtualization/NAS Virtualization \| Storage for Virtualized Servers \| Storage Hardware \| Storage Industry \| Storage Infrastructure \| Storage Management \| Storage Management Services \| Storage Management Software \| Storage Media \| Storage Networking Industry Association \| Storage Optimization \| Storage Provisioning \| Storage Replication \| Storage Replication Services \| Storage Replication Software \| Storage Resource Management \| Storage Resource Management Software \| Storage Security \| Storage Service Providers \| Storage Spending \| Storage Standards \| Storage Strategy for Virtual Data Centers \| Storage Switches \| Storage Systems \| Storage Virtualization \| Storage Virtualization Software \| Supplier Management \| Supplier Relationship Management

Computer Weekly – 8 October 2013: High street retailers fight back with multi-channel IT sponsored by TechTarget ComputerWeekly.com EZINE: In this week's Computer Weekly, high street retailers are fighting back against online rivals by using IT to support multi-channel customers – and Tesco's marketing chief explains how it works at the UK's biggest supermarket. Also, we ask how revelations about internet surveillance affect the protection of corporate information. Read the issue now. Posted: 07 Oct 2013 \| Published: 07 Oct 2013 TOPICS: Retail Channels \| Retail Trade Industry \| Security

Consumer Goods Industry Reports